Returns & Exchanges

At UrbanGabru, we are committed to providing premium grooming products and want you to be fully satisfied with your purchase. If you receive a damaged or incorrect item, our 7-day hassle-free return policy ensures a quick resolution for your grooming needs.

Return Process

• 1.
  Initiate Request

  Contact our support team via email or our website portal within 7 days of delivery, providing your order ID and a photo of the product.

• 2.
  Quality Check Verification

  Our team will review your request and verify the product condition to ensure it is unused and in its original UrbanGabru packaging.

• 3.
  Reverse Pickup

  Once approved, we will arrange a free reverse pickup from your registered address within 24-48 hours.

• 4.
  Refund or Replacement

  After the item reaches our warehouse and passes inspection, we will immediately process your full refund or dispatch a fresh replacement.